Charge families and specific charge types

The 4 charge families

Charge types are divided into 4 families:

Name	Code	Description
Physical good	Physical	Tangible physical good
Digital product or service	Digital	Digital good or service. Includes streamed or downloaded content, online software, mobile applications, e-learning, access to communities, …
Service delivery	Service	Any service that cannot be classified as digital. Mainly includes services performed by humans.
Special fees	SpecialFee	A fee that is neither a service nor a product. Predefined in the UNTDID 7161 code list.

Specific charge types

Within each of these families, a number of more precise charge types are defined. This list is maintained by our teams and corresponds to products or fees that may be subject to specific taxation in certain countries.
Here are a few examples:

Name	Code	Description
Online press	Digital_media	Online press publications, newsletters.
Printed press	Physical_media	Press publications on physical media.
Insurance agreement	Service_insurance	Insurance agreement fees
Late payment	SpecialFee_latePayment	Late payment fee

Why this distinction matters

Every charge in ProAbono is linked either to a general charge family or to a specific charge type. This is the information that allows for accurate taxation, compliant with e-invoicing requirements.
In practice, it is recommended to use a specific charge type whenever one exists, as it enables more precise taxation than a simple general family. The family remains available at all times as a default or generic option.
To find out where and how to configure these charge types in your environment, see the next article: Defining the charge type in your environment.