Payments
Concept
Section titled “Concept”A payment represents an exchange of funds on a given date between your organization and the customer.
- In the case of an automated payment triggered on a payment gateway, this is referred to as a transaction.
- In the case of payment by bank transfer, cheque or any other payment method not controlled by ProAbono, it is referred to as an offline payment.
Business Rules
Section titled “Business Rules”A payment represents a one-time, one-way, time-stamped exchange of funds.
When a payment is refunded, the refund will appear as a second payment, on the refund date, from your organization to the customer.
Associated Processes
Section titled “Associated Processes”| Name | why ? | Consequences |
|---|---|---|
| Direct debit | Automatically debit the customer when an invoice is issued. | Create a transaction to the payment gateway to initiate a direct debit on your customer’s payment method. |
| Deferred payment validation | In case of direct debit (SEPA), a delay is necessary before guaranteeing the effective completion of the transaction. | The payment is pending until the transaction funds have been collected with certainty. |
| Force direct debit | Trigger a direct debit on an unpaid invoice. | Create a transaction to the payment gateway to initiate a direct debit on your customer’s payment method. |
| Send a payment link | Allows you to send your customer a unique, secure payment link to settle the associated invoice. | If the customer completes the process, this will create a transaction to the payment gateway to initiate a debit on the customer’s payment method. |
| Register offline payement | Enables you to register a offline payment on an invoice | No transaction is created, the payment is directly added and associated with the invoice, which goes into “honor” status |
| Payment related to a refund | Enables you to register a retro-payment on the basis of a refund invoice, whether the payment is automatic or offline. | The retro-payment is associated with the credit invoice generated as part of the refund process for the original invoice. |
| Payment related to a dispute | Create a second payment to offset the original invoice payment | The “honor” invoice is now in dispute status. A new transaction can be triggered or a new payment recorded to pay the invoice. |
To read more information on the possible states of a payement, please consult the following article: “Payement status“.