Restarting a subscription

Context

When a subscription has been suspended, either at your initiative or automatically by ProAbono (reason for auto-suspension), your customer has the ability to reactivate it independently from their customer portal.
This article allows you to see the sequence of hosted pages that enable the reactivation of a subscription.

Note

If you want to know how to restart a suspended subscription for your customer, click here.

Prerequisites

In order for this to work, you must have completed the following actions beforehand:

• • Have integrated the hosted page for presenting offers.

• Have integrated the customer portal page within your application.

  • If you haven’t done so already, check out: How to integrate the “Customer Portal”?

Sequence

ProAbono adapts these pages based on the subscription status. This allows for presenting the available actions based on the subscription status.